Returns & Exchanges
At Remora TCG, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day return window for all unworn and unwashed apparel. Please ensure all original tags are attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure faster processing by our warehouse team.
- 3.Ship the Items
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.